If you have any questions regarding return/exchange policy, please refer to our Return Policy Page before you contact us.

Instant Chat:

Chat: utilize the chat tool located at the bottom right-hand corner of our site. Please make sure to input the correct email address so that you can hear from us timely.

Email:

Email (filling the contact form), chat or call us when you have questions about our products or your order. 

Email:  halloweenspot@halloweenspotonline.com

Phone:

Phone: (832)-429-4586 ( Monday - Friday 10:00 am to 5:00 pm Central time)

Please note:  During busy times our phone lines will send you to our voicemail chat system,

Please leave a message and our phone system will automatically send your message to our chat system where a rep will contact you by chat.

Please note that currently our customer service representatives on the phone can't take orders, or process returns / exchanges through phones.  If you need return or exchange information,

please contact halloweenspot@halloweenspotonline.com